Privacy Policy

Introduction

Lumière Legal is committed to protecting your privacy and handling your personal information with care. This Privacy Policy explains how we collect, use, and protect information when you use our services or interact with our website.

This policy applies to all personal data we process in connection with our legal services. By using our services or website, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

Personal Information

We collect personal information that you provide directly to us, including:

• Name and contact details (email address, phone number, business address)
• Company name and role
• Information about your legal matter or inquiry
• Communications between you and our firm
• Payment and billing information

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address and device information
• Browser type and operating system
• Pages visited and time spent on our website
• Referring website or source
• Cookies and similar tracking technologies (see our Cookie Policy)

2. How We Use Your Information

We use the information we collect for the following purposes:

Service Delivery

• To provide legal services and advice as requested
• To communicate with you about your matter
• To prepare and manage legal documentation
• To process payments and maintain billing records

Business Operations

• To respond to inquiries and provide customer support
• To improve our services and website functionality
• To comply with legal and professional obligations
• To maintain records as required by law

Marketing Communications

• To send you relevant information about our services (with your consent)
• To notify you of updates or changes to our services
• You may opt out of marketing communications at any time

3. Legal Basis for Processing

Under Hong Kong privacy law, we process your personal data based on:

• Contract: Processing necessary to provide legal services you have requested
• Consent: Where you have given explicit permission for specific uses
• Legitimate Interest: For business operations and service improvement
• Legal Obligation: To comply with professional and regulatory requirements

4. Data Sharing and Disclosure

We may share your information with:

Service Providers

We work with trusted third-party service providers who assist with business operations, including document management systems, cloud storage, payment processors, and IT support. These providers are contractually obligated to protect your information.

Legal Requirements

We may disclose information when required by law, regulation, legal process, or professional obligations. This includes cooperation with law enforcement, regulatory authorities, or in connection with legal proceedings.

With Your Consent

We may share information with counterparties or other third parties as necessary to provide our legal services and as authorized by you.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Secure data transmission using encryption protocols
• Access controls limiting who can view your information
• Regular security assessments and updates
• Secure storage systems for physical and electronic records
• Staff training on data protection and confidentiality

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Client files and related information are typically retained for a minimum of 7 years following completion of a matter, in accordance with professional standards and legal requirements. After this period, we securely destroy or anonymize information that is no longer needed.

7. Your Rights

Under Hong Kong privacy law, you have the following rights:

Right to Access

You may request access to the personal information we hold about you, subject to certain exceptions under law.

Right to Correction

You may request correction of inaccurate or incomplete personal information.

Right to Data Portability

In certain circumstances, you may request that we provide your information in a structured, commonly used format.

Right to Object

You may object to certain uses of your personal information, including marketing communications.

How to Exercise Your Rights

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

8. Cookies and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience and analyze website traffic. For detailed information about our use of cookies, please refer to our Cookie Policy.

You can control cookie preferences through your browser settings, though some website functionality may be affected if you disable certain cookies.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the "Last Updated" date at the top of this policy.

We will notify you of any material changes by posting a notice on our website or by sending you an email. Your continued use of our services after changes become effective constitutes acceptance of the updated policy.